
Collection
The driver at your door is one of the daycare team, and they are with your dog in the woodland all day. Message them from the portal if anything changes.
Doggy Daycare · Cobham, Surrey
Collection and drop-off are included, and your phone tells you when your dog has been collected and when they're home. All breeds welcome, no exceptions.
Book a trial day →★★★★★ 5.0 on GoogleLicensed by Elmbridge CouncilFamily-run in Cobham since 2011
What We Do
Welcome to Duncan's Dog Co., a family-owned dog daycare business that has been caring for dogs since 2011.
Nestled in a cottage surrounded by acres of enriching woodland, we give dogs a natural, safe place to explore, play and thrive.
The trees create a natural canopy from the British weather: shade from the sun when we get it, and shelter when the rain arrives. Scent, sound, texture and changing seasons make each day naturally stimulating.
We are one facility, not a chain or a handover system. Our staff are with the dogs from collection all the way through to home time, keeping faces, routines and care familiar.
A day at Duncan's
Open 7:45am to 6:30pm, seven days a week. This is the shape of it.

The driver at your door is one of the daycare team, and they are with your dog in the woodland all day. Message them from the portal if anything changes.

Groups matched by size, age and energy head out under the trees. Forty acres, fenced, with shade in summer and shelter when it rains.

Downtime is built in, indoors or in the shade, so dogs come home tired rather than wired. Wet dogs are towel-dried before they travel.

Drop-offs run through the afternoon and the last dogs are home by 6:30pm. If something is worth knowing about their day, you hear it from the person who was there.

Morning! Running late, could Milo be last on the route today?
07:41 · SeenNo problem. I've moved him to the end of Laura's run.
07:44 · SeenThat's me. I'll message when I'm ten minutes away.
07:46 · SeenPerfect, thank you Laura!
07:47 · Seen









A big woodland day. Straight into the trees with Bailey and the spaniels, a paddle in the lake, then flat out on the way home.
Becks · 15:20Your next invoice is raised on 1 November and collected three working days later.
Your customer portal
Every day your dog is booked in, past and upcoming. Your regular days are already in there. Tap Create a booking to ask for an extra day, and you get a notification on your phone the moment we approve it.
Anything you need to tell us goes in one thread we can both see, instead of texts and WhatsApps to different phones. On the days your dog is booked in, the driver on your route is in that thread too.
When the driver collects your dog, your phone shows it with the driver's name, and again when your dog is home. You also hear when new photos go up, when we message you and when a booking is approved. Add the portal to your home screen and they come through like any other app.
Photos from the woodland and a report card, saved on your dog's profile alongside their vaccination dates and care notes.
One Direct Debit through GoCardless, set up once. Every invoice stays in the portal with the PDF to download, and you can see at a glance what is paid.
Your contact details, emergency contacts and your dog's records, updated by you and seen by the team the moment you save.
The portal runs on Genera, the dog daycare software we built here at Duncan's Dog Co.


Questions
Here are the questions families ask us most often.
Still got a question? Call 07731 798 899, WhatsApp us or email info@duncansdogco.com.
Often, yes. We assess dogs individually and introduce them gently, starting with a visit before regular daycare begins.
Yes, route-dependent collection is available across areas including Wimbledon, Clapham, Putney, Wandsworth, Balham and Earlsfield.
It depends on the dog. Daycare suits dogs who benefit from longer enrichment, supervised social groups and a consistent routine.

Ready to get started?
Enquire now and we'll be in touch within 24 hours.
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